LETS COMPLY Property Rental Experts Privacy Policy
Our contact details
Name: Lets Comply Property Rental Experts
Address: Morgan House, Gilbert Drive, Wyberton Fen, Boston, PE21 7TQ
Tel: 01205 3327278
E-mail: info@letscomply-pre.co.uk
The type of personal information we collect
We currently collect and process the following information:
• Personal information including names, addresses, phone numbers, email addresses. (Where applicable) financial information, dates of birth, relation information, work information
How we get the personal information and why we have it.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Property enquiries, applications and perspective landlord enquiries/business, financial information, credit checks, referencing.
We use the information that you have given us in order to enquire, apply or market a property.
We may share this information with regulated suppliers and organisations within the property and financial sectors.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting info@letscomply-pre.co.uk
We have a contractual and legal obligation.
How we store your personal information
Your information is securely stored.
We keep your information for five years after the end of a tenancy agreement or let. We will then dispose your information by deletion of records and destroying of paper-based information through regulated sources.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@letscomply-pre.co.uk or call 01205 332728 or by post to; FAO; John Thorogood, Lets Comply Property Rental Experts, Morgan House, Gilbert Drive, Wyberton Fen, Boston, PE21 7TQ if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at; FAO: John Thorogood, Lets Comply Property Rental Experts, Morgan House, Gilbert Drive, Wyberton Fen, Boston, PE21 7TQ.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: www.ico.org.uk